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Louis
Joined today
EMPLOYMENT
Full-time
LANGUAGES
English
TOP SKILL
Chatting
EXPERIENCE
No
ABOUT
Reliable Data Entry Specialist | Fast, Accurate & Detail-Oriented Remote Support
View Experience & Skills
1 Result
Work Experience (1)
Verified Skills
Chat Moderator
Upwok
Apr 2026 - Present
Experienced chat moderator
Sophia
Joined today
EMPLOYMENT
Full-time
LANGUAGES
Tagalog, English
TOP SKILL
General
EXPERIENCE
2 Years
ABOUT
Tourism Professional and Virtual Assistant for Travel Admin and Digital Content Support
View Experience & Skills
4 Results
Work Experience (4)
Verified Skills
Guest Service Center Associate
Grand Westside Hotel
May 2024 - Dec 2024
(7 Months)
Managed inbound and outbound calls using multi-line telephony and internal radio as primary contact for service requests. Logged, tracked, and dispatched guest work orders and interdepartmental messages using OPERA PMS. Resolved and escalated guest concerns, provided information on hotel amenities and local area, maintaining luxury service standards.
Corporate Receptionist
Primelectric Holdings Inc
Mar 2025 - Jan 2026
(10 Months)
Managed high-volume desk and provided professional visitor management for clients and guests. Coordinated internal meeting logistics including room reservations and technology setup. Conducted inventory checks, managed office supply orders, and distributed incoming mail and packages.
Customer Service Agent
Cebu Pacific Air
Aug 2023 - Feb 2024
(6 Months)
Resolved complex passenger concerns and baggage disputes with empathetic communication and problem-solving. Verified legal travel documents and visas ensuring regulatory compliance. Utilized Navitaire and GoNow systems to manage itinerary changes and provide real-time operational solutions.
Alex
Joined today
EMPLOYMENT
Part-time
LANGUAGES
English
TOP SKILL
Marketing
EXPERIENCE
No
ABOUT
Iβm an experienced social media manager specializing in Threads and X, with additional experience managing Reddit accounts.
Erick
Joined today
EMPLOYMENT
Part-time
LANGUAGES
English
TOP SKILL
General
EXPERIENCE
2 Years
ABOUT
Digital Engagement Specialist Driving High-Retention Interactions & Algorithmic Growth
View Experience & Skills
1 Result
Work Experience (1)
Verified Skills
Freelance Social Media Analyst & Engagement Specialist
Self-Employed
Jan 2024 - Present
(2 Years 3 Months)
Analysed social media content to identify high-performing engagement and retention patterns. Crafted natural, high-quality comments aligned with audience tone and platform culture. Supported content discovery through strategic interaction including watch behaviour and engagement timing. Maintained activity logs and tracked engagement for performance improvement.
Rush
Joined today
EMPLOYMENT
Full-time
LANGUAGES
English
TOP SKILL
Chatting
EXPERIENCE
9 Years
ABOUT
Chat Marketing Specialist | Social Media Engagement & Customer Conversion
View Experience & Skills
4 Results
Work Experience (4)
Verified Skills
Customer Service Representative
Teleperformance β T-Mobile Account
Jan 2025 - Dec 2026
(1 Year 11 Months)
Handled high-volume customer interactions in a telecommunications setting. Assisted with account concerns, billing, and service-related issues. Consistently met performance and customer satisfaction targets.
Customer Service Representative / SME
Teleperformance β Kohlβs Account
Jan 2022 - Dec 2023
(1 Year 11 Months)
Handled chat-based customer support, resolving inquiries efficiently. Promoted to Subject Matter Expert within 8 months. Assisted team members with process guidance and issue resolution.
Customer Service Representative / Supervisor Training
Teleperformance β Hilton Hotels Account
Jan 2023 - Dec 2025
(2 Years 11 Months)
Managed voice and chat support for hotel reservations and customer concerns. Maintained high-quality service standards in a fast-paced environment. Selected for supervisory training, supporting team performance and operations.
Judy
Joined today
EMPLOYMENT
Full-time
LANGUAGES
English
TOP SKILL
Chatting
EXPERIENCE
24 Years
ABOUT
over 10 years chatting experΓence to customers for wellness and beauty products.
View Experience & Skills
8 Results
Work Experience (8)
Verified Skills
Senior Cost Estimator/Project Cost Controller
WORLEY PARSONS SDN BHD
Jun 2006 - Jul 2007
(1 Year 1 Month)
Reviewed contracts, SOW, ITB requirements, and engineering specifications for FEED projects. Developed estimating plans, change management procedures, and execution strategies. Built and summarized estimates, sent vendor quotes, analyzed cost data, reviewed subcontractor estimates, and performed benchmarking.
Cost Estimator/Project Cost Controller
WORLEY PARSONS PTY
Dec 2008 - Oct 2009
(10 Months)
Handled conceptual and pre-FEED studies for ADGAS and ADMA-OPCO projects. Reviewed contracts, SOW, and project requirements. Coordinated BOQ and engineering specifications. Prepared cost estimates and managed project cost control activities.
Cost Engineer/Proposal Engineer
AFP Inc.
Feb 2020 - Jul 2020
(5 Months)
Managed contract and SOW for Rail & Automatic Fare Collection System, built WBS aligned with schedule and cost. Monitored project progress, schedule, milestone payments, KPI reports, and client approvals. Estimated costs for new proposals, sent and evaluated supplier quotations, prepared spare parts inventory and forecasts.
Jamie
Joined today
EMPLOYMENT
Full-time
LANGUAGES
English
TOP SKILL
Recruitment
EXPERIENCE
No
ABOUT
Motivated worker focused on efficiency and growth.
Tricia
Joined today
EMPLOYMENT
Full-time
LANGUAGES
English, Tagalog
TOP SKILL
General
EXPERIENCE
8 Years
ABOUT
Customer Service Specialist experienced in chat, email, and social media support. Recognized as a Top Agent 3x for consistent performance.
View Experience & Skills
4 Results
Work Experience (4)
Verified Skills
Virtual assistant | Lead Generation Specialist
Client success
Jan 2025 - Oct 2025
(9 Months)
Conducted online research to identify potential leads based on target criteria and business goals. Built and maintained organized lead lists using spreadsheets or CRM tools. Ensured smooth communication between team members and clients through timely follow-ups and updates. Flagged urgent issues, followed up on pending communications, and tracked correspondence status.
Customer Service Specialist | Email Marketing
VA Connect
Jan 2025 - Mar 2025
(2 Months)
Planned, created, and executed email marketing campaigns to support sales, product launches, and customer engagement initiatives. Monitored and managed high-volume inboxes, ensuring all emails were responded to or routed appropriately. Prioritized and categorized incoming emails based on urgency, topic, or department.
Customer Service Representative
CTC BPO
Feb 2017 - Mar 2024
(7 Years 1 Month)
Responded to customer inquiries via phone, email, chat, or social media in a timely and professional manner. Escalated unresolved issues to appropriate departments or team leads. Maintained a positive, empathetic, and professional attitude toward customers at all times. Met or exceeded individual and team performance metrics.
Stephen
Joined today
EMPLOYMENT
Full-time
LANGUAGES
English
TOP SKILL
Copywriting
EXPERIENCE
No
ABOUT
Email Copywriter for e-commerce brands|Klaviyo flows and campaign.
Andiswa
Joined today
EMPLOYMENT
Part-time
LANGUAGES
English
TOP SKILL
Chatting
EXPERIENCE
7 Years
ABOUT
2 year chatter looking to grow and learn more in this industry.
View Experience & Skills
3 Results
Work Experience (3)
Verified Skills
Senior Lead Associate
WNS Global Services
Jul 2024 - Jun 2025
(11 Months)
Sold vehicles through virtual platforms including phone, email, and online chat. Managed inbound and outbound leads, qualified customers, and guided them through the end-to-end virtual car buying process. Achieved and exceeded sales targets through consultative selling and strong product knowledge.
Freight Handling Learnership
Bidfreight Port Operations
May 2023 - Jun 2024
(1 Year 1 Month)
Completed a structured learnership combining theoretical training and practical workplace experience in freight and logistics operations. Assisted with loading, unloading, sorting, and securing freight in accordance with safety procedures. Checked, labeled, and recorded cargo to ensure accuracy and prevent loss or damage.
Customer Service Advisor
Concentrix
Jan 2021 - Present
(5 Years 3 Months)
Provided frontline customer service by assisting clients with account enquiries, transactions, and banking products. Advised customers on savings, credit, loans, digital banking, and card services based on their needs. Resolved customer complaints and queries efficiently while maintaining professionalism.
Evran
Joined 1 hour ago
EMPLOYMENT
Part-time
LANGUAGES
English, Tagalog
TOP SKILL
Editing
EXPERIENCE
1 Year
ABOUT
Civil Engineering Student and Editor focused on sustainable construction, innovative materials, and resilient infrastructure development
View Experience & Skills
1 Result
Work Experience (1)
Verified Skills
Student Intern
Department of Public Works and Highways (DPWH-1 District)
Jan 2021 - Dec 2022
(1 Year 11 Months)
Gained practical knowledge related to civil engineering and observed real-world projects in action. Developed understanding of workplace responsibilities and professionalism, strengthening skills and preparing for future career.
Christian
Joined 1 hour ago
EMPLOYMENT
Full-time
LANGUAGES
English
TOP SKILL
General
EXPERIENCE
6 Years
ABOUT
Operations & Support Specialist with 5+ Years experience in Telco, Fintech & Real Estate | Customer Excellence & Process Optimization.
View Experience & Skills
4 Results
Work Experience (4)
Verified Skills
Customer Service Representative - Specialist
IQOR Santa Rosa
Aug 2022 - Jan 2026
(3 Years 5 Months)
Resolved complex technical issues involving wireless connectivity and device software. Documented detailed support interactions and configurations in the CRM database. Guided customers through step-by-step troubleshooting for network and application errors.
Chat Support Representative I
TTEC Santa Rosa
Jan 2022 - Aug 2022
(7 Months)
Enhanced system reliability by streamlining troubleshooting workflows and documentation, accelerating root-cause analysis. Resolved complex fintech issues, including payment, currency, and hardware connectivity errors, using rigorous CRM investigations. Performed systematic infrastructure diagnostics, consistently adhering to high quality and documentation standards.
Customer Care β Admin
Communities Quezon Inc. β Camella Homes
Feb 2021 - Jan 2022
(11 Months)
Managed end-to-end property turnover, coordinating internal and external teams to ensure structural and aesthetic compliance. Accelerated unit turnovers by facilitating communication between technical teams and owners, ensuring all properties met rigorous inspection standards.
Justine
Joined 1 hour ago
EMPLOYMENT
Full-time
LANGUAGES
English
TOP SKILL
Sales
EXPERIENCE
No
ABOUT
High-Converting Sales Chatter|Turning Conversations into Revenue
Benjie
Joined 1 hour ago
EMPLOYMENT
Full-time
LANGUAGES
English, Tagalog
TOP SKILL
Chatting
EXPERIENCE
1 Year
ABOUT
Customer Service Representative by profession. Social media chatter and livestream gamer during free time.
View Experience & Skills
2 Results
Work Experience (2)
Verified Skills
Healthcare Advocate
Optum Global Solutions, Inc.
Nov 2024 - Present
(1 Year 5 Months)
Responsible for delivering accurate medical benefit information, claim status and escalations, and assisting patients with navigating the web portal.
Mobility Sales and Services
VXI Global Holdings
Aug 2021 - Feb 2022
(6 Months)
Responsible for providing resolution with customers having concerns, issues and problems with their bills and devices.
Gerald
Joined 1 hour ago
EMPLOYMENT
Full-time
LANGUAGES
English
TOP SKILL
AI
EXPERIENCE
No
ABOUT
4 years working lidar annotation in remotask and 5 year working AI in Outlier.
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